Return Policy
Each Recreative Sun piece is crafted with intention and designed to last.
If you wish to make a return, we kindly ask that you notify us within 14 days of receiving your order.
Returned items must be in original condition: unworn, unwashed, and with all tags and packaging intact.
Returns must be made exclusively via DHL or UPS.
The original Recreative Sun box containing the item must remain intact and be returned together with the product. Returns without the original packaging or with damaged packaging will not be accepted.
To initiate a return:
Please email support@recreativesun.com with your order number. Our team will guide you through the next steps.
Once received and reviewed, eligible items will be refunded to the original payment method. Kindly allow up to 30 working days for processing.
Shipping costs and related fees are not included in the refund.
Shipping and Delivery
We ship worldwide with care and precision, partnering with reliable couriers to ensure smooth and timely delivery.
- Standard delivery: approx. 5-10 business days
- Express option: available in selected locations (2-5 business days)
Once your order is dispatched, you'll receive tracking details via email.
Please note: international shipments may be subject to duties or customs charges, depending on your country's regulations.
